Technical skills

About Me

● Experienced in IT Helpdesk Support
● Helpdesk Technician Telephone Support 
● Information Technology Infrastructure
● SAP ERP Good analysis on Desktop, laptop, printer, and network issues
● Computer Hardware / Software Troubleshooting and Networking
● Handling Wireless Connectivity problem, setup and configurations
● Windows Operating Systems
● Windows roaming and local profile rebuild
● MS Office Applications and MS Office 365
● Network and Local printer (stand alone, All-in-One, LaserJet, Deskjet) configuration and installation
● Mobile device email synchronization and PKI / Secure Email
● Basic knowledge on Unix, Linux, Windows Active Directory, Exchange Server 
● Troubleshooting capable on McAfee